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OHQ's documents suffice proof of a cost that is payable unless they are revealed to be wrong. Client will use its practical efforts to notify OHQ of any kind of billing disagreement within fourteen (14) days of receipt of an invoice, complying with the process outlined in Area 15. If Customer disagreements an invoice, the billing needs to continue to be paid promptly nonetheless OHQ will credit or reimburse Customer if it is later reasonably established by OHQ or pursuant to the dispute resolution procedure detailed in Section 15 that the billing was inaccurate and the Consumer is entitled to a credit report or reimbursement.
Such alterations might include, without limitation, adjustments to the quantities of the Subscription Charges or Usage Charges for OHQ Paid Providers, modifications to the use allocations included in the Pricing Strategies, and discontinuation of Pricing Strategies. (a) Each such modification will certainly take effect after affordable development written notice is given to Consumer (for instance, by being published to the OHQ Internet Site), other than that any kind of such modification that impacts a Selected Paid Service will put on Customer starting at the beginning of a Paid Service Term beginning no less than thirty (30) days from the day which OHQ gives notice of such modification to Customer based on Area 16.8.
If Customer does not end its use any afflicted Selected Paid Service prior to the efficient day of such alteration, Customer will be regarded to have actually consented to such modification with regard to such Selected Paid Service. (b) If a Prices Strategy chosen by Consumer is stopped, OHQ will certainly give Customer with affordable breakthrough notice of no much less than thirty (30) days and Customer will certainly be provided the option of selecting a brand-new Rates Plan from then-current rates strategies offered by OHQ.
For avoidance of question, this paragraph does not relate to changes to the Rate Listing, which are resolved in Section 7 (virtual receptionist telephone answering service).1. Consumer represents that all information provided by Customer and its callers to OHQ (consisting of, without constraint, all call details and details relating to Client's Bank card) is exact, up-to-date and full at the time it is supplied to OHQ
Customer must in all times follow all regulations, laws, standards and codes applicable about its use of OHQ Offerings and the Consumer's supply of its item and solutions to its callers. Customer will not make use of any OHQ Offerings to take part in, or to encourage or aid others to participate in, any type of illegal or fraudulent activities.
If a brand-new Paid Solution Term starts earlier than 3 (3) days after such email is sent, Customer will certainly sustain the relevant Subscription Charge for the brand-new Paid Service Term (the ""). The efficient day of such discontinuation will be either (i) the Requested Discontinuation Date, or needs to Customer not specify an Asked for Discontinuation Date, (ii) the last day of the Final Paid Solution Term.
Where Client ends according to this Section 10.1(b): (i). The Subscription Fees that have been pre-paid will be preserved and the OHQ Offerings readily available to Consumer till the last day of the Final Paid Service Term (subject to reinstatement costs under condition 10.3(e)) and the extra equilibrium of the Prepaid Use Credit score will be maintained by OHQ for future use by Customer if Client chooses to re-instate or otherwise re-commence the OHQ Solution according to Area 10.3(e); or (ii).
(b) Adhering to discontinuation of any type of OHQ Service, OHQ will not be accountable at all for answering telephone calls, taking or supplying messages, or performing any type of other tasks in link with such OHQ Service. (c) Upon termination of all OHQ Services, OHQ may terminate Customer's Account and Consumer's accessibility to the Account.
(e) Adhering to discontinuation of any type of OHQ Providers, OHQ will have no obligation to reinstate or otherwise recommence such OHQ Providers. If OHQ chooses (in its discretion) to reinstate or otherwise recommence an ended OHQ Providers, OHQ might call for that Consumer pay a reinstatement charge of $30 (to cover OHQ's sensible prices in processing the reinstatement) Info collected by OHQ from Customer and its callers may be used, divulged and shared by OHQ based on OHQ's personal privacy plan as readily available on the OHQ Site ("") and as may be modified periodically.
The Controller hereby appoints the Cpu relative to handling activities taken on throughout the provision of assistant services. OHQ and Consumer recognize and concur that the Processor undergoes the adhering to responsibilities: The Cpu shall follow the relevant Data Security Regulations and should: (a) only act upon the written guidelines of the Controller and ensure those acting under their authority do the exact same; (b) make sure that individuals refining the data undergo an obligation of self-confidence; (c) utilize its finest efforts to safeguard and shield all personal data from unauthorised or illegal handling, including (however not restricted to) accidental loss, devastation or damages; (d) make sure that all processing meets the demands of the GDPR and relevant Data Protection Regulation; (e) guarantee that where a Sub-Processor is utilized, they: just involve a Sub-Processor with the prior consent of the Controller; notify the Controller of any designated changes worrying Sub-Processors; they apply a written agreement consisting of the very same information protection commitments as established out in these Terms; recognize that any failure for the Sub-processor to follow the Information Protection Regulation, the Cpu remains totally reliant the Controller for the efficiency of the Sub-Processor's commitments; and assist the Controller in giving subject gain access to and enabling data based on exercise their legal rights under the Data Protection Laws.
The Controller will execute ample and ideal onboarding and due persistance checks for all Cpus, with a complete assessment of the required Information Defense Law demands. The Controller shall validate that the Cpu has adequate and recorded processes for information violations, data retention and information transfers in position. The Controller will get evidence from the Cpu regarding the: (a) verification and reliability of the employees used by the Cpu; (b) any type of certifications, accreditations and policies as described in the onboarding procedure; (c) technical and functional actions used in guarding the Personal Information; and (d) procedures in location for enabling data subjects to exercise their civil liberties, including (yet not restricted to), subject gain access to demands, erasure & rectification procedures and constraint of processing actions.
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