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The solution supplied by OfficeHQ is professional. The backend system is instinctive and caters to our organization need for overflow telephone calls. I would certainly suggest any type of little service looking for an online reception to take into consideration the service offered by OfficeHQ.
As a tiny company, every brand-new service lead counts. Being used OfficeHQ, we're positive that not one of our important leads will certainly be missed no issue the moment of day. We like the versatile service offering and find it to be an affordable means to provide 24/7 reception to our clients.
Would certainly suggest them to others. We have actually partnered with OfficeHQ to supply our callers pleasant receptionists to manage our telephone calls when our team are active, as a real individual is a lot better to speak to than voicemail we find! We utilize their solution for certain job sales lines, the workplace line and mobiles when we are in meetings or onsite primarily.
They happily and professionally dealt with several of my calls when we were a little short-staffed. We have been making use of OfficeHQ for a number of years currently. In our capacity of a wellness treatment carrier, having all unanswered calls received as messages in real-time as emails is indispensable.
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Very customized, versatile to fit our service needs. Well worth it! In the start-up stage for my law technique, I went with a virtual function solution to prevent the overheads of a full time receptionist. There was some initial apprehension around whether the arrangement would certainly be smooth and whether a high standard of telephone call experience for my clients could be kept, but it's been great.
OfficeHQ have made a greatly positive difference to our company for the past 18 months. As a tiny and active team, we don't have capacity to handle new lead phone telephone calls on a routine basis.
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Phone calls are addressed by pleasant, well-spoken virtual aides and we get prompt emails including the new telephone call information. Has been extremely helpful for our tiny service especially with staff taking leave or when they are off ill.
No troubles and extremely simple to manage. Our service runs a really active telephone call centre and we make use of OfficeHQ for call centre overflow to take those calls we're unable to immediately manage. This amounts to over 15,000 phone calls per year that OfficeHQ takes care of on our behalf. We've discovered the solution to be definitely seamless with all phone calls being answered on a very prompt basis with immediate messaging and real-time reporting.
The process of establishing up our business was so simple and the consumer service is superb. Having actually utilized your solution continually for 15 years (because 2007), OfficeHQ has truly set the benchmark for this industry.
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Thank you for the years and years of high quality solution you have provided my business. 100% recommended an outstanding service and super-friendly team.
I spoke today with Tori and was super handy with whatever! Well done! Customers typically certify our solution by calling us prior to they book, so it is sales important that our phone is always addressed properly and immediately. OfficeHQ does that for us when we are remote to the workplace.
That lastly never occurred, as the solution from the operatives in this firm have been so excellent that they have actually practically entered into the FireCrunch group. The practically instant relay of consumer calls by email and text to our area operatives allows us to respond to customer queries promptly, plus the kind system developed allows direct filling to the FireCrunch CRM without manual transfer called for by FireCrunch.
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I engaged with OfficeHQ when I started my professional services firm in March 2008. I can be anywhere in the world and be certain an actual person would certainly be there to take a telephone call from a client.
I extremely advise OfficeHQ. As I relocate into retired life, I am extremely thankful for the assistance from the group at OfficeHQ.
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We have been using OfficeHQ for over one decade and it's such a reward to be devoid of staffing frustrations, such as when they contact ill. With OfficeHQ as component of our group, there is constantly a person offered to answer calls. OfficeHQ makes sure phone call to human resources National are addressed 1 day a day, 365 days a year.
I have actually been exceptionally pleased with their service over the previous 18 months. We are an extremely active property company who requires quick and reliable solution for all of our calls. From taking property enquiries, to offering info about "open for evaluations" to buyers, OfficeHQ has had us covered.
Extremely advise this solution! OfficeHQ provides us the capacity to do what we do best, both in the clinic and off-site. We're ensured in knowing we'll never miss a crucial call or prospective consultation, all for a fraction of the cost of having our own assistant. I have recently opened a new physio clinic and the group at OfficeHQ have been only superb to take care of.
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I highly advise their services! I can not rate OfficeHQ and their service very enough. Extremely friendly, expert and simple to connect with on the move. We have actually been collaborating with OfficeHQ for over 8 years. We just enjoy their solution. It has been the very best economic business choice we have made! We save 93% of an assistant wage every year! We are no more disrupted with calls, consumers' details are taken properly then you can choose email or SMS alert.
Well done OfficeHQ, we would certainly be shed without you! Stop Sound Windows has been making use of OfficeHQ for several years.
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